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Bienusa is Employee of the Year at Lakewood Health System

Kelly Bienusa, specialist scheduler at Lakewood Health System, was presented with the Employee of the Year award at the annual Employee Recognition Banquet in May for her dedication to quality work, customer service and teamwork amongst her peers at Lakewood.

The STAR (Service, Teamwork Award Recognition) Employee of the Year is chosen by the Lakewood Health System governing board. Contenders include those previously awarded a monthly STAR Award throughout the year.

Bienusa is one of the few employees who was chosen as a monthly STAR Award winner multiple times throughout the last year: once in February and once in March. The first nomination was submitted anonymously by a patient. A portion of the nomination reads, "Kelly is always hard working and has such a great attitude!! Her first concern is always Lakewood's patients."

In March, Kelly was nominated for her exceptional customer service. The nomination was submitted by Specialist Scheduler Kristen Ziegler and reads, "Kelly goes above and beyond general customer service. She is willing to do whatever she can to help out a patient in need. ... This is what Lakewood is all about - patients and excellent staff."

To learn more about the STAR program at Lakewood Health System, call Janet

Jacobson at (218) 894-8524.