VA Glitch Exposes Data
David A Anderson, Wadena County Veteran Service Officer
The Department of Veterans Affairs (VA) takes seriously our obligation to properly safeguard personal information. Wednesday evening, during a process to improve software supporting the joint VA and Department of Defense benefits web portal eBenefits, VA discovered a software defect. During that limited timeframe, some veterans and servicemembers who had registered and logged into eBenefits were able to see a combination of their own information as well as data from other eBenefits users. VA took immediate action upon discovering the software defect and shut the eBenefits system down in order to limit any problems. VA is conducting a full review to be certain the underlying technological issues have been resolved before the system is returned to operation.
VA's independent Data Breach Core Team (DBCT) is reviewing this issue and believes a relatively limited number of veterans have been affected. Once the DBCT determines the number of users impacted, their identities and other pertinent facts, VA will take the appropriate response, which may include free credit monitoring for the affected individuals, consistent with VA's standard practice.
As always please see your local County Veterans Service Officer if you have any questions. You can contact your local VSO at (218) 631-7617 or by email at firstname.lastname@example.org and as always have a great week.