Getting emotional about mistakes in care
When patient safety is compromised, clinicians often react with guilt, frustration, embarrassment and sometimes anger. Even when the incident is minor, or when the patient wasn't harmed at all, it's common for people's emotions to get involved and for them to sometimes have trouble coping, a new study has found.
The research was carried out in Canada and appears in the latest issue of the Journal of the American Board of Family Medicine.
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