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Flying through confusion turbulence at the airport

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Is there any place more worrisome, more anxiety-producing than our modern airports?

There you are, standing just inside the terminal, numbly staring at hundreds and hundreds of people queuing up in dozens of different lines, all zig zag, going every which way. Can there possibly, you think to yourself, be any real logic, any understandable order, to any of this madness?

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