Differences of opinion along the bell curve
"I just want to thank you," I said to the older gentleman whose house I had come to, back when I was in the plumbing and heating business. He had asked me to come and give him a price on what was then a revolution in the heating world, the Lennox Pulse furnace, the first 90-plus efficient gas furnace. His house was tiny. Two bedrooms, a dirt cellar under only part of the house, a small living room and a small kitchen.
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